iptv96 Privacy Policy – How We Handle Your Personal Data

01Introduction

This Privacy Policy explains how iptv96 ("we", "us", "our") collects, uses, stores and protects the personal information of players who register for and use the iptv96 platform. It applies to all products and services offered through iptv96 including the casino, sports betting, live casino, crash games, VIP programme and any promotional activities.

By creating an account at iptv96 you confirm that you have read and understood this Privacy Policy and that you consent to your personal data being collected and processed as described here. If you do not agree, please do not register or use the platform.

This policy is written in plain, straightforward English so Pakistani players can understand it clearly without needing a legal background. If something is unclear, please contact our support team before proceeding.

02Data We Collect

iptv96 collects personal data from players in the following categories. The data we need depends on the stage of your relationship with the platform.

We may also collect behavioural data such as which games you play most frequently, how long sessions last and which sports markets you prefer. This data is used in aggregate to improve the platform and may inform personalised offers, but it is not shared with third parties for marketing purposes.

03How We Use Your Data

The personal data collected by iptv96 is used for the following purposes:

• To create and manage your player account and verify your identity and age at registration.
• To process deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfers and cards.
• To comply with Know Your Customer (KYC) and anti-money laundering (AML) requirements where applicable.
• To detect and prevent fraud, bonus abuse, multi-accounting and other prohibited activity.
• To provide customer support and respond to queries or complaints efficiently.
• To send you communications about your account — such as deposit confirmations, withdrawal updates and security alerts.
• To send you promotional offers and marketing materials, where you have not opted out.
• To personalise your experience on the platform, including game and sports recommendations.
• To analyse platform usage and improve the overall user experience for Pakistani players.
• To enforce our Terms and Conditions and other policies.

04Legal Basis for Processing

iptv96 processes your personal data on the following legal grounds:

• Contract performance: Processing your account registration, deposits, withdrawals and bet settlements is necessary to fulfil our obligations under the contract you entered into when registering.
• Legitimate interests: Fraud detection, security monitoring, platform improvement and aggregate analytics are carried out on the basis of legitimate business interests, balanced against your privacy rights.
• Legal obligation: Identity verification, transaction record-keeping and responding to lawful requests from relevant authorities are carried out to comply with applicable legal requirements.
• Consent: Marketing communications and personalisation are based on your consent, which you can withdraw at any time.

05Sharing Your Data with Third Parties

iptv96 does not sell, rent or trade your personal data. We share data with third parties only in the limited circumstances described below:

• Payment processors: JazzCash, Easypaisa, Raast and card payment gateways receive the minimum financial data required to process your transactions securely.
• Identity verification providers: Third-party KYC services may receive identity documents and personal details to verify your age and identity during account verification.
• Game providers: Your username and session data may be shared with third-party game providers (such as Pragmatic Play or Evolution Gaming) to enable game functionality. These providers operate under their own data protection agreements.
• Fraud prevention services: Anonymised or aggregated data may be shared with fraud detection providers to protect both the platform and its players.
• Legal and regulatory authorities: Where required by law, iptv96 may disclose player data to relevant governmental or financial authorities. We will not go beyond what is strictly required by law.

All third parties with whom iptv96 shares data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for their own marketing purposes.

06Data Retention

iptv96 retains personal data for as long as it is necessary for the purposes described in this policy and to comply with our legal obligations. The following general retention principles apply:

• Account data is retained for the lifetime of the account and for a defined period after account closure to meet legal and regulatory obligations.
• Financial transaction records (deposits, withdrawals, bets) are retained for a minimum of five years to satisfy record-keeping requirements.
• KYC and identity documents are retained for the period required by applicable anti-money laundering regulations.
• Support communications are retained for up to two years to assist with any disputes or follow-up queries.
• Technical logs such as IP addresses and session data are retained for a shorter period and used primarily for security and fraud monitoring.

07Cookies and Tracking Technologies

iptv96 uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and improve your experience.

• Essential cookies: Required for the platform to function — keeping you logged in, maintaining your session and processing transactions. These cannot be disabled without breaking core functionality.
• Performance cookies: Collect anonymised data about how players use the platform (pages visited, games played, session duration) to help us identify improvements.
• Preference cookies: Remember your settings such as language preferences, game filters and notification choices between sessions.
• Security cookies: Help detect suspicious activity and protect accounts against unauthorised access attempts.

Most browsers allow you to manage cookie settings through their preferences menu. Disabling certain cookies may affect the functionality of the iptv96 platform. For full details of the cookies in use, refer to the cookie settings panel available within the platform.

08Security of Your Data

iptv96 applies industry-standard security measures to protect personal data against unauthorised access, accidental loss, destruction or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the iptv96 platform.
• Encryption at rest for sensitive stored data including personal and financial records.
• Access controls that restrict player data to authorised staff on a need-to-know basis.
• Regular security audits and vulnerability assessments of the platform infrastructure.
• Secure data centres with physical access controls and redundancy measures.
• Two-factor authentication options available to players to add an additional layer of account security.

09Your Rights Over Your Data

As a player at iptv96, you have a number of rights in relation to the personal data we hold about you. These are set out below.

To exercise any of these rights, contact the iptv96 support team. We will respond within a reasonable timeframe and may need to verify your identity before actioning a request. There is no charge for making a data rights request.

10Children and Underage Players

iptv96 is strictly an adult platform. No services are directed at, or intended for, individuals under the age of 18. We do not knowingly collect personal data from anyone under 18.

If we become aware that a player is under 18 years of age, the account will be closed immediately. Any deposits made by an underage player will be returned to the originating payment method after verification, and any winnings generated will be forfeited.

11Changes to This Privacy Policy

iptv96 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law or improvements in our data handling practices. The "Last updated" date at the top of this page shows when the most recent revision was made.

For significant changes that affect your rights or how your data is used, we will make reasonable efforts to notify active players — for example, via a notification in the platform or an email to the address on your account. However, it is your responsibility to check this page periodically.

Continuing to use iptv96 after a policy update has been published constitutes your acceptance of the revised version.

12How to Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how your personal information is handled at iptv96, please get in touch with our support team.

We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them fully within 30 days. For urgent matters such as suspected data breaches or account security issues, please use the live chat function for the fastest response.

For additional context on how iptv96 handles your data in relation to account terms, please review our Terms and Conditions and our Responsible Gaming page.